Service with a Snarl | An Exploration of Portland Food and Drink
Written by admin on November 26, 2005 – 4:06 pm -After running high volume specialty retail stores for the last 15 years, I can confidently assert that customers who were friendly and nice to us when we were just trying to do our jobs received our BEST service , even if they were making a major return or exchanging something for the second or third time. Niceness counts and goes a very long ways in the service industry where often customers look down on the service providers . … See more here: Service with a Snarl | An Exploration of Portland Food and Drink Read More →
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